Response Services

Emergency services may be accessed by dialing 9-1-1. The Department is very proud of a response time which averages three minutes from  receipt of call to on site. All personnel have extensive training in every aspect of firefighting operations and are certified as Emergency Medical Technicians (EMT's). For information regarding the Department's privacy practices, please see the link below.

Personnel are trained in HazMat Response to the Operations Level. In addition, many have received training for specialized operations.

The Fire Department responds to emergency/non-emergency requests including water rescue, vehicle rescue, investigation of safety concerns such as gas odors or carbon monoxide alarms, and weather-related situations.

CALL 9-1-1 FOR HELP WHEN:

  • You witness or are the victim of a crime.
  • You smell smoke or see a fire.
  • You witness or are involved in a serious accident.
  • There is an emergency illness or suspected poisoning.
  • When a child/senior citizen/handicapped person is lost, confused, frightened, or needs special assistance.
  • There is any situation that is potentially dangerous and you are not sure who to call.

WHAT TO SAY WHEN YOU CALL 9-1-1:

When the 9-1-1 operator answers, provide the following information:

  1. The phone number you are calling from
  2. Your name
  3. Your address
  4. State the location and nature of the emergency

Remember to stay calm, speak clearly, and remain on the line to answer all of the operator's questions.

 

City of Warren Ambulance Notice of Privacy Practices